CUSTOMER INFORMATION
Cancellation & changes
Plans change. Tell us as soon as possible.
Before production or dispatch
Contact MARC with your order number and the requested change or cancellation. Sending a request does not by itself confirm cancellation; wait for written confirmation.
Custom orders
Changes depend on the stage of design and production. Any revised scope, price or timing must be agreed before proceeding.
Already dispatched
If a parcel has already left, contact support for the appropriate next step and read our returns information.